FAQ

Frequently Asked Questins
What is the minimum order quantity (MOQ) for LORSTARCRAFTS products?
Our MOQ varies depending on the product and customization level required. Generally, for standard items, our MOQ starts at 200PCS. For customized products, MOQ may be higher. Please contact us with specific inquiries, and we'll be happy to provide more detailed information.
How does LORSTARCRAFTS ensure the quality of its products?
Quality is at the core of everything we do. From selecting premium materials to our meticulous craftsmanship and rigorous quality control processes, we ensure every product meets our high standards
Do you offer product mock before actual production?
Yes, we offer product mock-ups before proceeding to actual production. This step is crucial for ensuring that the final product meets your expectations in terms of design, quality, and functionality
 
Can i customize my packaging?
Yes,we accept customization as your requirements .
What are LORSTARCRAFTS's payment terms?
Our standard payment terms are 30% deposit upon order confirmation and 70% balance before shipment. We accept payments via bank transfer, credit card, and PayPal for smaller amounts. For long-term partners, we're open to negotiating terms that support mutual business growth.
Can I request a sample before placing a bulk order?
Yes, we encourage customers to request samples to assess quality and design firsthand. Sample costs and shipping fees apply, but these may be deducted from your bulk order total. Please contact us for sample requests and further details.
What is the typical delivery timeline for LORSTARCRAFTS products?
The delivery timeline for our products varies depending on several factors, including the complexity of the order, customization requirements, quantity, and your location. Usually 45-70days 
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